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Customer Service

Title Publisher Enrolment Duration Training Time
Controlling the Conversation iAM Learning 1 year 10 Minutes
Customer Empathy iAM Learning 1 year 10 Minutes
Customer Persuasion iAM Learning 1 year 20 Minutes
Dealing with Emotional and Angry Customers iAM Learning 1 year 10 Minutes
Handling Complaints iAM Learning 1 year 20 Minutes
Taking Responsibility iAM Learning 1 year 10 Minutes
The Art of Patience iAM Learning 1 year 10 Minutes
The Use of Positive Language iAM Learning 1 year 10 Minutes
Understanding the Customer iAM Learning 1 year 10 Minutes